Privacy Policy

Last updated: March 2026

Modern Age Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal data when you visit our website or engage with our services.

We are a company registered in Scotland (company number SC746877) with our registered office at Antonine House, Callendar Business Park, Callendar Road, Falkirk, Scotland, FK1 1XE. We are the data controller for the personal data we process, as defined by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What personal data we collect

Information you provide to us

When you contact us through our website, email or other channels, we may collect:

  • Your name
  • Email address
  • Phone number
  • Company name and job title
  • The content of your message or enquiry
  • Any other information you choose to share with us

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages and navigation paths
  • Referring website or source
  • Device type and screen resolution

This data is collected through cookies and similar technologies. For full details, please see our Cookie Policy.

How we use your data

We process your personal data for the following purposes:

  • To respond to enquiries — when you contact us via our website or email, we use your details to respond to your request. Legal basis: legitimate interest.
  • To deliver our services — if you engage us for design, development or consultancy work, we process your data to manage the project and our working relationship. Legal basis: performance of a contract.
  • To improve our website — we use anonymised analytics data to understand how visitors use our site and to improve the experience. Legal basis: legitimate interest.
  • To comply with legal obligations — we may process your data where required by law, for example for tax or accounting purposes. Legal basis: legal obligation.
  • To send relevant updates — only where you have given explicit consent, we may contact you with information about our services. Legal basis: consent. You can withdraw this at any time.

We will never sell your personal data to third parties.

Who we share your data with

We may share your personal data with the following categories of third parties, only where necessary:

  • Hosting providers — to serve our website and store data securely
  • Analytics providers — to help us understand website usage (data is anonymised where possible)
  • Email and communication tools — to manage enquiries and correspondence
  • Accountancy and legal services — to meet our legal and financial obligations
  • Clients — only where you are directly involved in the delivery of a project and with your knowledge

We require all third parties to respect the security of your data and to treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes.

International transfers

Where any of our third-party providers process data outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements, standard contractual clauses, or adequacy decisions, in line with UK GDPR requirements.

How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Enquiry data — deleted within 12 months of the enquiry being resolved, unless a working relationship is established
  • Client project data — retained for 6 years after the end of the engagement to meet legal, tax and contractual obligations
  • Analytics data — anonymised and retained in aggregate form
  • Marketing consent records — retained until consent is withdrawn

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you
  • Right to rectification — ask us to correct inaccurate data
  • Right to erasure — ask us to delete your data where there is no compelling reason for us to continue processing it
  • Right to restrict processing — ask us to limit how we use your data
  • Right to data portability — request your data in a structured, commonly used format
  • Right to object — object to processing based on legitimate interest
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at the details below. We will respond within one month of receiving your request.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or damage. These include encrypted connections (HTTPS), secure hosting environments, access controls and regular reviews of our security practices.

Cookies

Our website uses cookies. For full details on the cookies we use and how to manage your preferences, please see our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Modern Age Limited Antonine House, Callendar Business Park, Callendar Road, Falkirk, Scotland, FK1 1XE

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):